Emergency Procedures

At Central Vets & Pets we provide you and your pets with an after-hours emergency service for critical illness or injury. This is for emergency and life threatening cases only, and with this service comes an additional consultation and call out fee.

We hope your pet never needs us for an emergency however, common emergencies relate to car accidents, heart conditions, poisoning and a range of injuries.

Please do not turn up at the practice address without arranging to meet with the veterinary surgeon on call.  No one lives at the Practice and there will not be anyone present without prior appointment.

If you have a genuine emergency case and having arranged to meet the veterinary surgeon at the Practice, upon arrival, your pet will be assessed by one of our veterinarians. We will aim to provide an estimate of the costs involved with your case, however, please be aware that with emergency procedures costs can vary depending on what services and treatments are required.

Our veterinarians will keep you updated regularly during the course of your pet's stay in hospital. In some cases we may need to refer to a veterinary specialist centre.

Please contact us to discuss our after-hours arrangement, it’s always nice to know this information before you actually need it.


Central Vets & Pets emergency contact phone number is 06 350 3950.

This phone number will redirect you through to the duty vet for that evening.